This is how lavish resorts like the Concord Hotel went out of business
The Concord Hotel was a lavish hotel that had existed for over 60 years until it closed down in the 1990’s, publicly due to mismanagement and bankruptcy. But like with most mismanagement, the detailed story was even more embarrassing. The Concord Hotel had key tags on all its 1500 room keys. On one side of each tag was the specific room number. But on the other side was the worst blunder a hotel could ever make: putting the address of the hotel on the key tags to “guarantee postage”. This “guarantee” was only under the premise that people would even take the time to throw the keys in a mailbox, which was as rare as it was expected. Back then, most guests didn’t return their keys. Instead, they’d either lose them, give them away to other people, or just throw them in the garbage, instead of throwing in a nearby mailbox as the hotel anticipated.… Read More »This is how lavish resorts like the Concord Hotel went out of business