Some corporations have valid reasons to close locations and some don’t. Everyone knows of the chain stores who’ve rightfully moved or close stores or branches due of profit loss from shoplifters and vandals despite some communities refusing to own up to fighting extreme crime.
But there are corporations that closing operations in some municipalities for selfish reasons. Wells Fargo is one example, like some business operations, deciding to make changes just for pleasure. They’ve had a good situation for a long time, until they chose to make some changes just to cause others inconvenience. Executives opted on “tentative consolidation”, as told by their customer advocacy department. It hasn’t-t gone well.
My local branch (a very busy branch) and both ATMs (automatic teller machines) closed down, despite my town being a good area. The nearest two branches were both 2½ and 3 miles away. Their ATMs of them anywhere in town, now all taking out.
So, I walk 2½ miles to the closest branch which has a line of 8 people waiting in line to use the 2 ATMs. So, I go inside to use a live teller and wait for a half hour while the man at the teller window types on his cellphone. The only open teller in front of him waits for him to get off.
So finally, the man leaves and I go up toe the teller, who tells me that he is bilingual and could’ve helped the man in less time, and I see that because the teller took care of me in just 5 minutes, depositing my check and getting cash out for me. The little counter machine I put my card in is in print size that even he couldn’t read, so as a result, I have to show ID and sigh a paper to verify who I am. When he is done, three more tellers magically open up, although there are only two people behind me.
Before I leave, I ask about the blue wheelchair-access sign in the window counter, and one of the tellers tells me that that is there to show people that the branch and waiting area are both accessible.
While it is true that nobody owes it to any community or municipality by mandate to do business there, it is still not right to leave town if everything is going well. It is hard for a low-income citizen like me to open a new account in another bank. Companies do this thinking they can get away with inconveniencing customers and will spend money on lawyers to find loopholes in any law.
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